FAQs

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Secure checkout is powered by Shopify Payments, with additional accelerated checkout options such as Shop Pay, PayPal, Apple Pay, Google Pay, and Meta Pay available at checkout depending on your device and location.

We offer 30 day returns on all items. So, if you change your mind, you can return it for another item or a full refund within 30 days of purchase. Exchanges are subject to charges for price differences.

Yes — if you need to change or cancel your order, please contact us as soon as possible. You can email us at info@shop.syntecind.com or send us a message through our website chat, and we’ll be happy to assist you.

Please note that once an order has shipped, we may no longer be able to modify or cancel it.

If your product arrives damaged, please contact us within 30 days of delivery by emailing info@shop.syntecind.com. Be sure to include your order number and photos of the damaged item and packaging so we can assist you as quickly as possible. Once reviewed, we will gladly arrange a replacement item if approved.

Yes, each item comes with a warranty so you can shop with peace of mind.

Shipping is calculated based on zip code and weight. Delivery is usually 2-4 days, but it is not guaranteed. Subject to delivery delays. Usually ships same day.

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link. Please allow a short amount of time for tracking information to update after the label is created.

If you have not received your tracking information or need assistance locating your shipment, feel free to contact us at info@shop.syntecind.com or reach out through our website chat and we’ll be happy to help.

We proudly ship all of our products throughout the United States.

For customers outside the U.S., select steering wheel products are available for international shipping through our partnership with Global-e, our trusted international shipping provider.

Shipping rates, delivery options, applicable duties, taxes, and estimated delivery times are calculated at checkout based on your delivery location. International customers will see all applicable costs before completing their purchase, providing a transparent and convenient checkout experience.

Please note that international shipping availability, delivery times, and shipping methods may vary by destination and product. If you have questions about shipping options for a specific item or location, our team is happy to assist.